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Amazon Support Assoc II Services 
Mexico, Mexico City 
207275673

04.09.2024
DESCRIPTION

About The Role
As an IT Support Assoc II, you will use your technical knowledge and specialized skills to support, build, implement, and improve technology solutions. You are able to manage large projects with minimal guidance that affect multiple locations in a region. You are able to resolve customer issues in time of crisis to get them working again. You are actively expanding your scope of knowledge by learning about software design patterns, data structures, AWS technologies and distributed systems concepts.Responsibilities include, but are not limited to


BASIC QUALIFICATIONS

- 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience

PREFERRED QUALIFICATIONS

- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in a dynamic environment with a high degree of customer service