Microsoft Technical Program Manager 

India, Karnataka, Bengaluru 

206849067

• 1+ year(s) of experience managing cross-functional and/or cross-team projects. Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development
o OR equivalent experience.
The ability to meet Microsoft, customer and/or government security screening requirements are needed for this role. These requirements include but are not limited to the following specialized security screening & Microsoft Cloud Background Check - requirement to pass the Microsoft Cloud Background Check is needed upon hire/transfer and every two years thereafter.

• BS in Engineering or Computer science or applicable background.
• 7 to 10 years proven experience in program management of large-scale Data center build projects.

• Experience in network infrastructure experience ( 7 to 10 years) and proven track record of coordinating hyper scale program/project delivery within large IT/Telecommunications and/or Internet Service Provider experience and industry concepts.
• Demonstrated technical/process problem solving and communication skills to make sense of ambiguity and drive outcomes.
• Strong attention to detail, excellent communication, passion for strategic thinking and problem solving.
• Comfortable working in a fast-paced dynamic environment with often rapidly changing or ambiguous requirements.
• Track record of making pragmatic business and engineering tradeoffs to create and deliver business value.
• Demonstrated leadership and exceptional cross- functional-team skills.
• Excellent analytical, verbal, written, interpersonal communication skills and attention to detail.
• Proven track record of large-scale program/project delivery.
• Very good use of MS office productivity tools – Excel, Microsoft Project, power-bi, Kusto, SQL etc.
• Knowledge of technical strategy, operations management experience in a cloud-based technology business or similar industry.
• Expertise in deployment of high-performance, highly available, large scale distributed network and related technologies, preferably in tier one cloud provider datacenters
• Good knowledge and understanding of cloud infrastructure and datacenter environments such as power, physical space, rack units, cooling, cable routing and management.
• Good networking experience and understanding of network infrastructure, routing, load balancing, Internet transport protocols and optical networking.
• Knowledge of supply chain management, procurement processes, trade restrictions and associated financial and project controls.
• Well versed in program management methodologies, approaches, and tools with a PMP/Six Sigma certification.

• Drives deep analysis of deployment progress, blockers, and incidents by leveraging existing tools, reports and creating new reports and dashboards through Microsoft based tools (e.g. Power BI)
• Develops a deep understanding of the workflows in the system as well as the actual work required by data centers and engineering groups. Leads initiatives to enhance processes and drive standardization against mainstream deployments
• Owns metrics and analytics that show the performance of the deployments against goals, as well as trending
• Project managing deployments including servers, network, storage, and supporting infrastructure
• Owns hitting specific cycle time and lead-time goals regarding delivery of the capacity throughout the process
• Drives deep analysis of deployment progress, blockers, and incidents by leveraging existing tools, reports and creating new reports and dashboards through Microsoft based tools (e.g. Power BI)
• Makes data-driven decisions and speaks to key stakeholders in terms of data-driven stories
• Utilizes enhanced tooling, reports and dashboards to drive daily and weekly triage of blockers in the system as well as predictive indicators for demand to be on track
• Develops and drives strategies to manage deployment demand through the workflow management system in alignment with organizational goals related to throughput and cycle time
• Drives process standards and common methodologies for various physical and logical deployment activities such as network cabling installation, procurement, docking coordination, network provisioning, etc.
• Collaborates closely with data center PM’s and Engineering groups as a part of process enhancements
• Develops engineering requirements and collaborates with partner software engineering teams to develop automation within the deployment process