MongoDB Business Systems Analyst 

Ireland, Dublin 

206757995

• Identify, analyze, and resolve workflow bottlenecks and systemic inefficiencies within GET, leading to streamlined processes and improved operational efficiency
• Provide granular, data-driven insights into actual team capacity, accounting for effective utilization, skill sets, and project demands, enabling optimized resource deployment
• Serve as the analytical expert for GET, providing deep dives into operational data and trends to support data-driven decision-making and continuous improvement
• Conducting cross-functional collaboration with other teams to uncover shared pain points and duplicated tasks that impact GET and broader organizational efficiency
• Develop reports, dashboards, and visualizations to clearly communicate findings and recommendations to GET leadership and other stakeholders
• Cultivating strong stakeholder management expertise is crucial, involving effective communication of understandings, managing expectations, and gaining buy-in for proposed solutions and strategic initiatives
• Effectively communicate complex data and analytical insights to both technical and non-technical audiences

• Bachelor’s degree in Business Administration, Information Technology, or a related field, or relevant professional experience
• 4+ years of experience as a Business Systems Analyst or in a similar role, with a demonstrated focus on data analysis, process improvement, and strategic recommendations
• Strong proficiency in Atlassian tools (Jira Software / Service Management, Confluence Wiki, etc.)
• Experience with Agile methodologies and project management practices
• Excellent analytical and problem-solving skills, with a keen attention to detail
• Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment

The Business Systems Analyst will be successful in this role when they can execute the following strategic tasks/responsibilities:

• Maintain an accelerated personal growth path:
• In 3 months you’ll be fully up to speed on the services and technologies we deploy and maintain, building reports/dashboards, identify gaps and inefficiencies is various systems used within the organization
• Within 6 months you’ll be actively developing roadmaps and strategy, after actively identifying our stakeholders
• By 12 months you’ll be thinking largely in terms of efficiency and identifying team systems, support and infrastructure initiatives that align with department goals
• Communication: Successfully communicate team challenges and support solutions internally and externally, while having the ability to communicate complex technical issues to stakeholders within the organization
• Research: Collect and analyze feedback from both our internal customers as well as our systems to better understand our clients requests and future needs
• Driven: Proactively take initiative, offering help and identifying opportunities for improvement. Consistently contribute to team success with a self-motivated, results-oriented approach