Work with various cross functional teams including, legal, customer success, and engineering to ensure the proper set up of the customer billing parameters based on the contract.
Update billing system for any contract and billing changes.
Support in preparing manual invoices based on specialized billing requirements.
Reviewing and communicating customers contracts terms and managing billing plans based on such terms in our internal billing system.
Preparing and processing invoicing within standard policies reflective of the contracts signed with our customers.
Communicating the billing cycle to several operation teams and ensuring that all deadlines are consistently met.
Main contact for customers billing inquiries and support.
Assist in the preparation of monthly revenue and AR reports.
Participating and preparing working papers for quarterly and annual audits and reviews.
Interface with operational managers and cross organization teams.
Special projects and assignments as needed.
Who are you?
2 years of hands-on billing experience in a software business
Excellent Microsoft Excel skills
Ability to process work efficiently, accurately and in a timely fashion
Ability to make appropriate decisions and to establish and maintain AR operating procedures and processes and effectively communicate them to staff.
Ability to manage multiple priorities and complete tasks with limited supervision
Experience with ERP, NetSuite,Salesforce preferred.
Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:
Great Place to Work Certification (2021, 2022, 2023)
in NYC (2022)
#3 on of “Most Innovative Finance Companies” (2022)
Forbes Cloud 100 (2021, )
SAP Pinnacle Awards “ ” (2023)
Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)