IBM Accounts Receivable Professional 

Japan, Naha 

204242244

◆◆◆ Job Description ◆◆◆
Excellent communication and collaboration skills to build relationships with IBM sales and customers to ensure timely payments. Also responds to customer complaints and other issues and performs all aspects of Days of Sales Outstanding (DSO) and cash flow based billing to accounts receivable collection operations. Proactively seeks out and improves opportunities to enhance the collections process beyond the prescribed operations.

-Build relationships with internal/external customers to ensure timely payments and minimize disputes and other issues.
-Excellent communication and collaboration skills
-Pursue improvements/transformation of billing and collections processes.
-Excel and data analysis skills
-High quality, accuracy and attention to detail

◆◆◆◆ What Makes This Position Special◆◆◆
Improvement activities are part of our traditional DNA of driving business. We are actively engaged in customer and sales productivity and are a consistent winner of the Gold Award for Improvement Competition, contributing to IBM’s bottom line. We proactively integrate change and improvement activities into our daily operations through automation and process simplification using information technology, such as electronic billing. Required Technical and Professional Expertise
Build relationships with internal/external clients to ensure timely payments and minimize disputes and other issues
Excellent communication and collaboration skills
Growth mindset – seeking to improve and transform billing and collections processes
Excel and data analysis skills
High quality, accuracy and attention to detail Preferred Technical and Professional Expertise
Knowledge and experience in contracts, business processes and operations
Analysis and planning
Experience using business tools and building new applications
Experience with IBM business tools and systems