DESCRIPTION
About Us
Inclusive Team Culture Work/Life Balance Mentorship & Career Growth Job Description The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.
BASIC QUALIFICATIONS
- Bachelor’s Degree in Computer Science, Math, or related discipline, and 5+ years of equivalent work experience or 7+ years of related work experience.
- 5+ years of technical engineering experience.
- Experience in Informational Technology operations
PREFERRED QUALIFICATIONS
- Understanding of the AWS Well-Architected Framework pillars and ability to properly apply them to existing or new customer architecture, implementations, and/or solutions
- Internal enterprise or external customer-facing experience as a technical lead
- Experience appling technical or operational expertise to solve complex challenges
- Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s)
- Experience building resilient, secure, cost effective and performant systems
- Experience in a 24x7 operational services or support environment
- Experience with AWS services and/or other cloud offerings
- Experience mentoring others. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
