JPMorgan Business Manager Testing Center Excellence - Vice President 

United Kingdom, England 

203247687

As a Business Manager in the Testing Center of Excellence, you will act as a vital liaison between Testing Leadership and Support, engaging in strategic efforts to optimize and improve the testing environment. You will support Executive and Managing Directors, ensuring effective communication and coordination across teams. Your role will be instrumental in driving process improvements and maintaining a highly effective and controlled environment.

Job responsibilities:

• Act as a liaison for Executive and Managing Directors, facilitating key information delivery and receipt.
• Prepare data and presentations for internal meetings, such as business reviews and initiative tracking.
• Coordinate communication and distribute key information throughout supported teams.
• Participate in expansion and process improvement initiatives.
• Develop and manage project plan updates and report-outs using designated tools.
• Analyze current processes to identify opportunities for improvement and propose solutions.
• Address additional needs as identified by Executive and Managing Directors.

Required qualifications, capabilities, and skills:

• 5 years of experience in Control Management, Conduct, Compliance, or Operational Risk.
• 2 years of experience in supervisory, process, or project management roles.
• Strong understanding of audit, control, and testing processes.
• Excellent analytical, critical thinking, and problem-solving skills.
• Ability to interact effectively with all levels of management and cross-functional stakeholders.
• Proficiency in Microsoft Excel, PowerPoint, Word, and Teams.
• Exceptional communication, interpersonal, collaboration, and influencing skills.
• Highly organized and able to work independently.

Preferred qualifications, capabilities, and skills:

• Experience with data analytical tools such as Tableau, Alteryx, or Python.
• Background in auditing and understanding of internal controls.
• Industry-recognized risk certifications such as CISM, CRISC, CISSP, CISA, CCEP, CRCM, CRCMP, or GRCP.