Philips R&D Engineering Technician-Ultrasound 

United States, Massachusetts, Cambridge 

202308590

Bench Technician 2 – HV Tank Repair
Job Description

The Bench Service Technician acts as an integral part of AllParts Medical LLC’s operation by ensuring product availability while meeting business targets, executing test and repair requirements and planned activities according to regulatory guidelines, and providing solutions through diagnostics, troubleshooting, and informed repair operations.

Your role:

• Diagnose and repair a variety of multi-OEM High Voltage Tanks & Generators, field replaceable parts including troubleshooting circuits and components, use diagnostic tools and software to assess performance and verify repairs.

• Disassemble and reassemble products with precision, ensuring no damage to internal or external components while working with small tools and delicate components; strong hand-eye coordination required. Complete High Voltage Tanks & Generators testing on multi-OEM diagnostic imaging equipment, utilize structured documentation to complete repair & refurbishment, and discover product repair-capable growth opportunities.

• Accurately document quality assurance records and work orders, including diagnostics, resolutions, test procedures, and case statuses, using the CRM system for knowledge sharing and quality assurance.

• Demonstrates solid technical knowledge, engineering fundamentals, and the ability to work collaboratively, sharing knowledge and experience while solving technical problems independently and making decisions for optimal customer solutions.

• Maintains a strong work ethic and dependability, adapting to new technologies, understanding empowerment areas, and knowing when to escalate appropriately, while taking ownership and accountability for actions, ensuring cost-effective repairs and minimized test and repair time.

the right fit if:

• Minimum 2 years of experience in IT, Network Diagnosis, System Connectivity, Remote Service within Engineering, Medical, or Science related environment or equivalent.

• Your skills include comprehensive PC knowledge, including proficiency with Microsoft Windows and Office applications, along with competence in IT/network diagnosis, system connectivity, and remote service.

• You have at least a high school diploma, vocational education or equivalent.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .

• Detail-oriented and interested in data management and analytics, exhibiting strong technical knowledge in engineering fundamentals and the ability to solve logical problems independently.

This is an onsite role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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The pay range for this position in Nashville is $23.87 to $38.19 hourly.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.