Bank Of America Business Control Manager 

United States, Illinois, Chicago 

202250099

Overview of Global Risk Analytics and Enterprise Independent Testing
Enterprise Independent Testing (EIT) is the centralized, independent testing function within GRM focused on operating as an enterprise utility to test processes and controls that require testing across the company. EIT’s testing provides business leaders visibility of their process and control effectiveness, which enables early risk detection and the mitigation of operational risk. As a center of excellence, EIT conducts independent testing throughout the year globally, providing ongoing feedback to monitor and improve processes. EIT tests processes and controls on behalf of the Second Line of Defense, Front Line Units (FLUs) and Control Functions (CFs), enabling more efficient and effective testing.

Job Description Summary
This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.

Responsibilities

• Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards

• Leads the implementation of optimized controls and enhanced Quality Assurance (QA), Quality Control (QC) practices to support business continuity efforts

• Identify, document, and escalates defects identified during testing, and work closely with Process Owners and leadership to validate results and advise on remediation plans.

• Interacts with internal and/or external contacts to identify, research, analyze and resolve complex problems.

• Partner with leaders to understand existing risks and advise on opportunities to manage or mitigate the risks accordingly.

• Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting

• Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews

• Manages inventory of processes, risks, controls, and associated metrics for risk appetite and limits, reporting violations of compliance or regulatory activities

• Reviews and challenges FLU/CF process, risk, Single Process Inventory, and FLU/CF Risk and Control Self-Assessment related to themes or trends

Required Skills and Experience

The successful candidate will possess the following:

• Data and Trend Analysis capabilities

• Highly organized and able to lead multiple priorities

• Must beself-motivated and comfortable being effective in working with varying levels of management, guidance, and timelines.

• Strategic planning and development

• Strong analytical capabilities, attention to details, planning, and management organizational skills

• Highly proficient in MS office products

• Project, Procedure and Risk Management

• Proactively anticipate problems and execute solutions

• Continuous improvement mindset

• Excellent written and verbal communication skills

• Single Process Inventory knowledge and understanding

This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.

Responsibilities:

• Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards

• Performs monitoring and testing of controls, identifying issues and control improvements for remediation

• Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts

• Manages the performance and productivity of team members that conduct quality inspection reviews

• Ensures timely execution of QA activities including control execution, case management, and results reporting

• Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews

• Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting

Skills:

• Controls Management

• Oral Communications

• Risk Management

• Stakeholder Management

• Strategy Planning and Development

• Continuous Improvement

• Drives Engagement

• Influence

• Strategic Thinking

• Talent Development

• Data and Trend Analysis

• Decision Making

• Monitoring, Surveillance, and Testing

• Problem Solving

• Quality Assurance

1st shift (United States of America)