JPMorgan Business Transformation Office Lead-Payments-Executive Director 

United States, Texas, Plano 

201464222

Job responsibilities

• Help businesses achieve higher levels of organizational performance specific to high-quality product delivery

• Evaluate and optimize organizational performance by identifying areas for improvement, framing an organizational maturity model, and implementing tailored solutions to enhance productivity and efficiency on various organization area

• Align strategic business plans with broad functional and organizational strategies and ensure optimized organizational design and performance

• Develop, implement, and enable adoption of strategic business plans in an effort to shape efficient work processes

• Partner with senior product and technology leaders to help frame product vision, OKRs, and goals

• Facilitate and train groups to drive adoption of relevant business practices to enhance product delivery capabilities

• Lead, mentor, and coach product and technology leadership, teams, and individuals to build high-performing holistic product backlog systems while focusing on decision-making, building a collaborative company culture, and fostering continuous improvement

• Partner with leaders across the organization to address systemic challenges and local optimizations that hinder end-to-end effectiveness and collaboration

• Own and effectively manage organizational development programs from ideation to implementation, while influencing change that increases organizational performance at a sustainable pace

• Drive executive-level communication and navigate the organization effectively to drive adoption of the Operating Model, highlighting to senior leadership and helping to resolve organizational impediments

• Required Travel: up to 20% domestic and international travel to various client sites and JPMC offices for internal meetings

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise in Business transformation

• Requires 5+ years of experience with the following skills: product development lifecycle including Strategy, Discovery, Planning, Design, Implementation, Testing, Deployment, Operations, Commercialization, and ongoing Maintenance;

• 10+ years of experience within an enterprise product or technology environment

• 5+ years of experience implementing organizational design and large scale (leading transformation for 25+ teams) product or technology transformation and enterprise agility practices

• Strong comprehension of scaled transformation frameworks and patterns and significant experience working with organizational leadership and teams to change and adjust organizational design to promote self-organizing teams within an enterprise environment

• Ability to create engaging customized content and effectively present to audiences up to 50 people leveraging highly skilled facilitation and teaching capabilities

• Communicative and Social – Must be able to communicate well with teams, larger practitioner community and thought leaders internally and externally

• Situationally Aware – Must be the first to notice differences and issues as they arise, coach the team to resolve internally and if necessary involve management

• Enthusiastic Engagement– Must be high-energy and be a source for motivation/inspiration for individuals and teams looking for support and guidance

• Conflict Resolution – Must be able to facilitate discussion and drive alternatives or different approaches

  Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization

• Exhibits a deep-passion and pursuit of continuous learning

• Recognized thought leader within a related field