JPMorgan Faculty III 

United States, Arizona, Tempe 

201033183

As a Faculty III Vice President within the Talent and Employee Experience organization, you will play a pivotal role in delivering and developing training programs that support various business units, including managerial-level content. Reporting to the Learning Manager or Learning Director, you will execute JPMC Learning strategies by facilitating engaging learning experiences for both new hires and incumbent employees across diverse topics. Additionally, you will collaborate with clients, stakeholders, and other learning professionals to develop and deploy training programs using advanced learning methodologies.

Job Responsibilities

• Serve as a distinguished and accomplished facilitator, capable of coaching senior-level audiences and demonstrating strategic thought leadership.
• Enhance employee skills, performance, productivity, and quality of work through assessments, observations, and coaching.
• Support priority business initiatives by partnering with senior business stakeholders, subject matter experts, and other learning professionals to design effective training solutions with measurable impact to business results.
• Maintain a solid understanding of line of business job roles, environment, goals, culture, key players, policies/procedures, and regulations.
• Ensure consistency in the learning process by adhering to controls and standard operating procedures.
• Facilitate high-quality, engaging learning experiences by applying adult learning theory across various modalities.
• Coach new-to-role and develop-in-role employees with clear, concise, interactive, and engaging content.
• Create a conducive learning environment and ensure the availability of necessary tools and resources.
• Assess participants' understanding of course content and adapt to audiences’ learning needs.
• Manage rosters, communications, administrative tasks, and logistical support for on-site and virtual training events.

Required Qualifications, Capabilities, and Skills

• 5+ years of experience in learning development, facilitation, assessment, performance consulting, and support.
• Proven success in managing multiple programs/projects.
• Ability to thrive in a fast-paced environment, adjusting to multiple demands, shifting priorities, and rapid change with composure.
• Strong work ethic, reliability, commitment, productivity, cooperation, self-discipline, accountability, and attention to detail.
• Collaborative team player, effective in virtual team environments.
• Strong written and communication skills, capable of interacting with employees at all levels of seniority.
• Superior analytical and decision-making skills, with innovative thinking.
• Proficiency in Microsoft Word, PowerPoint, Excel, Adobe, and Zoom.
• Experience with content development software and tools (e.g., Articulate 360, Camtasia, Photoshop, Illustrator, Vyond).
• Bachelor's Degree or equivalent in business, financial services, HR, L&D, education, or a related field.

Preferred Qualifications, Capabilities, and Skills

• Experience supporting or working with affluent client segments.
• Familiarity with distance training technologies, such as WebEx and Adobe Connect.