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Forter Implementation Manager 
United States, New York, New York 
200952435

22.09.2024

What you’ll be doing:

  • Act as an expert on Forter’s technical integration technologies by clearly articulating concepts such as API operations, mobile SDKs, JavaScript, JSON, and other web and database technologies
  • Lead integration projects for your portfolio of customers, using your technical & business skills to troubleshoot any issues
  • Build and maintain bespoke integration project plans for customers within your portfolio, driving the plan to completion and evaluating success throughout
  • Keep senior customer stakeholders & individual business users engaged and accountable to project completion by building strong relationships
  • Contribute towards the continuous optimization of the integration process by consistently feeding back on potential improvement areas
  • Attend and contribute to weekly team meetings, providing updates on your active integration projects as well as flagging any issues, risks or potential blockers

What you'll need:

  • 5+ years of experience managing complex integration projects on behalf of Enterprise customers.
  • Solid technical acumen & experience with API integrations, JavaScript, JSON, mobile SDK concepts, and other cloud, web and database technologies + desire to build on those skills
  • Prior experience communicating complex technical concepts to both technical & non-technical stakeholders
  • Excellent organizational skills and attention to detail with a consistent focus on delivering the highest quality of service for your customers
  • A proven track record managing multiple projects at once and effectively prioritizing your time and the needs of your customers
  • An owner’s mindset with the ability to demonstrate a proactive approach to the ownership and ultimately the delivery of your projects
  • Previous experience in the payments or e-commerce space is a plus