Essential Responsibilities:
- Be a thought leader in technical writing, bringing industry best practices and innovations
- Analyze customer feedback and data to improve documentation experiences
- Utilize content management systems and other tools for efficient document creation
- Learn and understand complex technical products quickly to produce accurate documentation
- Review and refine technical documents to ensure clarity and accuracy prior to publication
Minimum Qualifications:
- Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.3+ years of experience managing technical writing teams (6+ writers).
- Impeccable Organizational Skills: Demonstrated ability to estimate, plan, and deliver documentation projects on time.
- Bias for Action: Proven ability to create and implement scalable processes and drive initiatives forward.
- Technical Acumen: Familiarity with programming languages, APIs, SDKs, and web-app concepts.
- Portfolio: Ability to showcase a portfolio of technical content created in previous roles.
- Attention to Detail: Commitment to delivering accurate and engaging content.
- Strategic Thinking: Ability to synthesize a strong vision fordocumentation-as-a-productwhile balancing resources and risks.
- Operational Strength: Proven ability to operationalize strategies, execute pragmatic plans, and deliver high-quality documentation experiences.
- Analytical Depth: Data-driven approach to identifying customer pain points and improving documentation quality.
- Stakeholder Management: Strong cross-functional skills with the ability to manage diverse stakeholder expectations and build lasting relationships.
- Communication Skills: Excellent written and verbal communication skills.
- Education: Bachelor’s degree in Technical Communication, Computer Science, or a related field.
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $100,500 to $173,250
Our Benefits:
Any general requests for consideration of your skills, please