JPMorgan Senior Administrative Assistant 

United States, Delaware, Wilmington 

200499591

As a Senior Administrative Assistant in Consumer and Community Banking-Card Lending Services, you willpossess structure, attention to detail, quality focus, high energy, and flexibility to support a high-paced organization. In this role, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen and deliver flawless work output. Your daily routine will include interaction with various executive level internal clients across various lines of businesses. You will need to adapt procedures, processes, and techniques to complete assignments in line with the department's activities and goals.

Job Responsibilities:

• Maintain complex and detailed calendars and ensure important deadlines are met
• Screen incoming calls and determine the level of priority, while using caution in dispensing information
• Manage the coordination and logistics of both internal and external meetings
• Arrange and coordinate complicated domestic and international travel
• Organize all aspects for offsite conferences and external events, including catering and transportation
• Process invoices and travel expense claims for team members. Ensure all policies are followed and items are processed within the guidelines provided. Act as a subject matter expert for policies and procedures
• Assist with staff on-boarding and off-boarding, which includes requesting equipment returns as well as real estate planning

Required qualifications, capabilities, and skills:

• At least five years of administrative experience, ideally supporting at the Executive Director level (or equivalent) or above
• Advanced ability to organize
• Tact and good judgment in confidential situations, and proven experience interacting with senior management
• Strong interpersonal, written, and oral communication skills
• Strong proficiency in Microsoft Office and other system applications
• Excellent telephone and zoom etiquette and ability to manage competing priorities i.e. calendar management