Identify root causes of problems and implement effective solutionsPartner with collectors to identify potential bad debts and mitigate risksWork cases logged by collectors, maintaining case updates regularly and accuratelyAbility to use Six Sigma methodology A3 / RPS / RCA
Ability to Report-out to different levels
Project Management exposure or leading the project
Operational/SME knowledge for Collections&Disputes
Operational/SME knowledge for OM/ContractsProven stakeholder management
Has worked in a wider regional or global environment
Additional Information- JOB ID: HRD260315
- Category: Customer Experience
- Location: 56 & 57 Hadapsar Industrial Estate,Pune,MAHARASHTRA,411013,India
- Nonexempt