SAP Solution Advisor Senior Specialist - Strategic Account Team 

China, Liaoning 

199431142

T3 (Senior)

​Accountability

• Responsible for delivery of outcome of assigned projects or areas of responsibility
• Internally recognized senior on complex technical and business matters
• Works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions
• Collaborates in devising long-term concepts
• May include team lead or supervisory responsibilities

Complexity

• Contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects)
• Works independently on topics while setting priorities having sole responsibility
• Provides regular project status and updates
• Decisions/solutions can enhance essentially current and future design and strategy
• Enhance complex systems & processes

Experience

• Advanced technical or business skills and special knowledge in one / several areas
• Individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations
• Typically several years experience with increasing amount of responsibility

Communication

• Builds and maintains partnerships with internal and external customers and partners
• Contributes actively to build common ground for cooperation
• Communicates clear and conveying processes & policies in a way that others can understand, communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers

Key Responsibilities & Tasks

Account Team Engagement:

• Engage with customers early in the sales cycle by matching customer needs to SAP solutions and qualifying the opportunity against a probability of success.
• Support new sales and adoption by providing solution-specific expertise and competitive differentiation.
• Provide expertise to the account team and to the development of the account strategy.
• Contribute to creation of overall theme and competitive differentiation (value wedges) and execute dry runs on deals and customer engagements.
• Engage customers through impactful storytelling.
• Provide answers to customer / internal SAP team inquiries concerning solution topics focusing on driving customer success and business outcomes.
• Embrace consistent messaging and employ digital assets in all customer engagements, including recorded demos, presentations, microsites and other content created by SAP's Global Digital Content Factory.

Customer Lifecycle Engagement:

• Effectively transition key details from the customer journey to on-boarding teams / partner / Field Services.
• Drive adoption by continuing to sell the vision and impact of SAP's solutions post-selection.
• Provide expertise through the customers' successful deployments and realization of value, as required.
• Build knowledge across the customer lifecycle.
• Expand the SAP footprint by showing how other SAP solutions can be leveraged to address other areas of their business.