Job responsibilities
- Support management in managing and providing oversight of Cash Operations in Singapore
- Meet client deliverables with a high level of timeliness and accuracy.
- Work with operations manager on local initiatives to drive efficiencies, productivity and process improvements
- Conduct regular reviews of procedures assuring new processes are documented
- Ensure all operation procedures are in compliance with industry and legal regulatory rules and guidelines both locally and globally
- Coordinate with local regulators and internal stakeholder on Industry testing
- Build good relationship with business partners and stakeholders
- Ensure sufficient internal controls and procedures to minimize risk
- Work with external and internal audits/regulatory on reviews/inspection
Required qualifications, capabilities, and skills
- Minimum 7 years of relevant experience with payments/Cash operations in the financial services industry
- Solid knowledge of SWIFT payments and deep understanding on payment channels SWIFT / MEPS /GIRO /FAST including regulatory requirement, best practices and industry initiatives
- Strong Interpersonal skills to be able to communicate internally & externally and at all levels
- Proven ability to build strong business relationships within the site and across the business
- A proactive approach to problem solving, taking ownership of issues and having the determination to follow through
- Ability to use creative problem solving techniques to solve business issues
- Strong PC, project management, and analytical skills
- Experience of working / partnering with Risk, Audit and Compliance to ensure that the overall organizational objectives are met
- Ability to escalate issues as appropriate
- A good team player and be able to work with functional partners/stakeholders to deliver results
- Bachelor’s degree or equivalent in Finance or related discipline.