Capital One Sr Manager Product Enterprise Marketing & Messaging 

United States, Virginia, Richmond 

19384391

West Creek 6 (12076), United States of America, Richmond, Virginia Sr. Manager, Product Manager, Enterprise Marketing & Messaging

you’ll be expected to demonstrate proficiency in four key areas

• Human Centered

  • You’ll lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product

  • You’ll turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision

• Business Focused

  • You’ll own and prioritize the long-term (12-18 months) product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure that and your team will be successful

  • You’ll define KPIs for your product and will be responsible for measuring and tracking to those measures, with an eye to adjusting and refining your roadmap as the data dictates

• Technology Driven

  • You’ll have an end-to-end understanding of your product and how it fits into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business

  • You’ll work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you’re using the best tool for the job

• Transformational Leadership

  • You’ll rally your teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem to align to your vision and influence prioritization across partner teams

  • You’ll be responsible for attracting and retaining top talent to your team and mentoring and developing associates on their product career

As part of the Enterprise Marketing & Messaging Team, you’ll have access to:

• Creating innovative strategies that scale our marketing technology stack

• Collaborating with stakeholders across the enterprise to transform our consumer messaging capabilities

• Leverage data, machine learning & omni-channel messaging platforms to enhance our consumer experience

We want you if you are:

• Intellectually Curious.You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.

• Communicator & Influencer.You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.

• Do-er.You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.

• Passionate & Customer Focus.You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.

• Learner.You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.

• Team Player.

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 5 years of experience in digital product management

• At least 3 years of experience in marketing or messaging strategy

Preferred Qualifications:

• Bachelor’s Degree in Computer Science or Engineering

• MBA or Master’s degree

• 3+ years of experience in 3rd party marketing platforms such as Journey Orchestration Tools or Decisioning & Marketing Experimentation tools)

• 3+ years of experience in Agile product management

New York City (Hybrid On-Site): $199,100 - $227,200 for Sr. Mgr, Product Management San Francisco, California (Hybrid On-Site): $210,900 - $240,700 for Sr. Mgr, Product ManagementThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.