Job responsibilities
- Installs, configures and manages enterprise software (including vendor software) on-premise and/or in cloud at scale and with 24x7x365 availability
- Drives a workstream or project consisting of one or more infrastructure engineering technologies.
- Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
- Works with cross functional teams to architect and implement changes required to resolve issues and modernize the organization and its technology processes.
- Performs vendor management duties such as maintaining ongoing relationship with vendor(s), engaging vendor support for technical needs, assessing vendor performance etc.
- Lead and participate in performance & resiliency tests; identify bottlenecks, opportunities for optimization & automation, and capacity demands.
- Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
- Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
- Contributes to software engineering communities of practice and events that explore new and emerging technologies
- Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
- Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 3+ years applied experience
- Strong knowledge of one or more areas of infrastructure engineering such as Infrastructure as Code, networking terminology, deployment practices, integration, automation, scaling, resilience, and performance assessments.
- Strong knowledge of one specific infrastructure technology and scripting languages (e.g., Python, JavaScript, Shell etc.).
- Strong background in RHEL 8/9, Apache2.x, Tomcat9 and REST technology.
- Experience and understanding of monitoring and ops analysis tools such as Splunk, Grafana, Dynatrace, AppDynamics etc.
- Drives to develop technical and cross-functional knowledge outside of the product.
- Knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds.
- Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
- Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
- Hands-on practical experience in system design, application development, testing, and operational stability
- Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
Preferred qualifications, capabilities, and skills
- Drive to automation and minimize manual routine tasks is desirable.
- Drive to uncover system problems and provide suggestions and solutions.
- Experience in Java development technologies