Finding the best job has never been easier
Amazon Technician Operations Technical Services United Kingdom, England 193262089
Share
Key job responsibilities
The extent of your responsibilities will include but not be limited to:
• Ticket management including 1st and 2nd line support.
• Installation, maintenance and support of IT equipment.
• Working with the onsite and regional IT Engineers to implement projects and deliver innovations into the service.
• Asset and Inventory management.
• Liaise with 3rd party vendors and suppliers to ensure efficient asset management.
• Liaise with contractors or external suppliers and clearly communicate technical issues and Amazon standards.
• Maximizing the availability of all IT equipment and infrastructure through continuous improvement and proactive, preventative maintenance.
• Providing technical support/input to site and team projects and initiatives.
• Conducting end user equipment trials and testing.
• Providing assistance to IT engineers as required.A day in the life• Clear link to our mission – You will be joining a team that is responsible for what happens after the customer clicks “buy”.
• Safety - Amazon puts safety at the heart of everything that we do, so you are empowered to ask questions, innovate better solutions and take ownership of the things that you do.
• Opportunities for growth – Amazon offers a variety of self-paced learning resources to allow you to develop your career and technical skills, including industry recognized qualifications.
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in a dynamic environment with a high degree of customer service
These jobs might be a good fit
