JPMorgan ISV Payments Product Manager-Vice President 

United States, California, Palo Alto 

191142311

As a Product Manager in the Embedded Finance Platform Solutions product team, you will be an integral member of a team that innovates new product offerings and leads the end-to-end product delivery. Focused on the core job of getting paid, you will be responsible for acting as the voice of the customer and

Job responsibilities

• Manage discovery and market research to uncover customer insights and integrate them into the product roadmap
• Become a subject matter experts for a subset of capabilities offered to targeted strategic clients
• Own execution of a product vision and strategy that delivers value to customers
• Develop a roadmap of capabilities and enhancements that enables development to support the overall strategic roadmap and value proposition
• Direct experience leading product launches and product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Work closely with design, product management, engineering and program management stakeholders to align on a holistic product roadmap
• Deliver solutions that balance quality and speed to market, pressure test and optimize experiences, thoroughly consider edge cases, and minimize obstacles to product launch
• Build an outcomes framework and tracks the product's key success metrics such as cost, feature and functionality, risks, and reliability
• Collaborate with commercialization teams to turn your roadmap and delivery into compelling and actionable customer benefit narratives

Required qualifications, capabilities, and skills

• 7+ years of experience or equivalent expertise in product management or a relevant domain area
• Proven expertise in the Payments, ISVs, PayFacs and/or Marketplace industries
• Expert in managing the product development life cycle process, design, and data analytics
• Demonstrated track record of success in complex, matrixed technology organizations
• Able to communicate effectively and use best practices when working with diverse, cross-functional stakeholders
• Adept with data analysis, including assumption development, data selection, data interpretation, and recommendations
• Advanced problem solving skills, including root cause analysis as well as understanding of conflicting priorities and perspectives
• Enjoys staying in the details as a subject matter expert for specific product capabilities
• Entrepreneurial track record, delivering outcomes through a dynamic business environment
• Partnership ‘one team’ mindset - comfortable leading through example and collaboration

Preferred qualifications, capabilities, and skills

• Bias towards discovery, learning and experimentation
• Naturally empathetic and curious about customers and their needs
• Able to internalize these insights and represent the voice of the customer to internal teams
• Outcomes-focused, referring to roll up your sleeves and get the work done
• Demonstrated results working in highly matrixed, complex organizations
• Able to understand technical solutions and be able to spot potential issues and make trade off decisions
• Experience working with aligned stakeholders across multiple geographies and cultures

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