IBM Site Reliability Engineer - Apptio 

United States, Massachusetts, Lowell 

190929526

On a typical day in this role, you will interact with Kubernetes, Docker, Helm, Elasticsearch, DataDog, Grafana, Sensu, Puppet, Ansible/AWX, AWS, Azure, Python/Bash/PowerShell, Terraform/Terragrunt. If you don’t know all these tools, don’t worry, we are not expecting that you know them all, we understand that technology evolves quickly.

Major Responsibilities:

• Scale systems sustainably through mechanisms like automation
• Ownership of monitoring system
• Maintain services in production by measuring and monitoring availability, latency, and overall system health.
• Application expansion and horizontal scaling.
• Work closely with developers, support and QA teams on maintaining and improving the whole lifecycle of services.
• Practice sustainable incident response and blameless post-mortems.
• Provide primary operational support and engineering for multiple large distributed software applications.

Required Technical and Professional Expertise

• Knowledge of configuration management tools (e.g. Ansible or Puppet)
• Experience with any scripting language (Bash, Python, PowerShell, etc.)
• Experience with containerization (e.g., Docker, Podman, etc.)
• Experience with container orchestration tools (e.g., Kubernetes, Open Shift, Docker Swarm, etc.)
• Experience with database administration and management (MS SQL Server, PostgreSQL, MongoDB)
• Familiarity with public cloud providers such as AWS, Azure, or IBM Cloud
• Experience with monitoring, observability & logging (e.g., DataDog, Prometheus, Grafana, ELK stack, Loki, etc.)
• Familiarity with RESTful systems and their APIs
• Experience with any high-level programming languages (Golang, .Net, Java, etc.) is a plus
• Fluent English language skills

Preferred Technical and Professional Expertise

• Ability to thrive in autonomy
• Experience in a large-scale, distributed Linux/Unix or Windows is a plus
• Mentoring peers and sharing skills
• Great communication skills