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Achieve successful on-site installation, servicing and repair processes of complex HVAC equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of the service team.
The main function of this position is to respond and resolve service calls providing technical support and troubleshooting to Honeywell customers. Additional responsibilities related to the technical delivery of Small Service Jobs and Preventive Maintenance may be assigned as well. These customers may have various products installed that fall into the –HVAC, Automation Controls and 3rd Party Systems category as well as their associated computer systems. The goal is to ensure system uptime and efficiency. This role will cover the region of
Key Responsibilities
YOU MUST HAVE
Programming experience (PLC's, wire sheets, block logic)
Previous customer service experience
Ability to work independently
WE VALUE
Related controls experience in the industrial process controls industry
Experience with Tridium/Niagara
Bachelor degree or technical/professional certificate
Experience dealing with customer satisfaction
We offer a full benefits package that includes medical, dental, vision, 401(k), flexible vacation and education assistance. Benefits provided may differ by role and location.
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