Job Responsibilities
• Leads peers and partner organizations to develop and implement new and/ or improved processes, procedures, policies, controls and best practices to improve customer satisfaction, efficiencies, regulatory compliance and reduce costs.
• May work with other project or program managers or peers in other departments or regions to reschedule work, re-allocate funds and explore creative solutions to achieve financial and productivity goals.
• Represents the team as a subject matter expert and stakeholder on process improvement teams, regulatory filings, and various stakeholder groups.
• Develops communication and training plans. Ensures target audience is fully educated and adheres to program policies, processes, procedures. Ensures regulatory compliance with the program.
• Participates in executing program work utilizing outside contractors. Partners with the Contract Management department on contract terms, scope and cost, and negotiations.
• Coaches and mentors less experienced employees.
Qualifications:
Minimum
• Bachelor’s degree or equivalent experience
• 6 years’ total related experience SAP
• Project or program management
• Experience managing capital or expense budgets
Desired
• Bachelor of Science degree
