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Honeywell Sr Customer Support Manager 
India 
190346554

24.07.2024
JOB DESCRIPTION


Lead operational processes & metric management; Implement effective tools and monitoring as new components and/or features are rolled out

This role will also be heavily involved in HBT’s digital transformation

Demonstrating solid understanding of critical business issues and requirements and recommending appropriate solutions

Global Digital leader: Demonstrate familiarity with global requirements when heavily participating in end-to-end strategy and goal setting efforts

YOU MUST HAVE

Bachelor's degree in Information Technology, Computer Science, Software Engineering or related field

10+ years of experience in implementing technology solutions, strategic planning & IT road map development management

Minimum of 12 years of experience with increasing levels of responsibility leading teams and driving cross-functional marketing operations initiatives that deliver competitive advantages

Excellent Leadership skill, communication and executive presence

Salesforce experience

Thorough knowledge of project management practices and proven experience managing multiple projects/deadlines with vendors, contractors, and internal stakeholders

Strong understanding of web UX and conversion best practices

Experience and familiarity with agile and lean web development methods

WE VALUE

Understanding of key information technology solutions and practices

Creation of result-oriented Management Operating System

Effectively demonstrates ability to deliver on complex situations or problems

Conveys specific, observable, and measurable expectations for each assignment

Driving "fast and right" results in a matrixed environment

Consistently makes timely decisions even in the face of complexity

Additional Information
  • JOB ID: HRD235747
  • Category: Information Technology
  • Location: HW Camp II,Bldgs 9A&9B,Plot C2,RMZ Ecoworld,Varturhobli,Sarjapur Marathahalli Outer Ring Road,Bangalore,KARNATAKA,560103,India
  • Exempt