F5 Solutions Engineer 

China, Beijing, Beijing 

189867187

What You’ll Do

• Utilize the F5 Sales Strategy and Solution Messaging to identify solutions for customer business objectives
• Partner with sales team to maintain detailed account profiles including organizational charts, customer products, strategy and technology needs
• Clearly articulate technical elements of the F5 value proposition to customers and partners
• Consistently provide world-class customer service during pre-sales, implementation, and post-sales activities
• Participate in the development and support of presentations for customers and partners
• Contribute to the creation of case studies, white papers, and media articles for customers and/or partners
• Support F5 channel partner sales initiatives
• Provide channel partners sustainable training on F5 solutions and competitive differentiation
• Provide channel partners with technical expertise and oversight as required
• Work in collaboration with Channel and Sales management to establish channel partners and to qualify partner’s ability to sell F5 solutions
• Understand and follow the escalation process
• Partner with the F5 Technical Support and customers/partners to resolve issues
• Provides complex design and systems engineering configurations
• Partners with product development and product management to assist with Change Request (CR) and Customer Special Request (CSR) cases
• Maintains a high level of technical knowledge of F5 and the relevant industry
• Maintain knowledge of competitive landscape and share knowledge with CAT team
• Foster a collaborative, team-based environment, sharing best practices and building lasting relationships
• Effectively negotiate and pursue conflict resolution
• Actively utilize SE tools: SalesForce.com, Idea, EDGE, Mainstreet and other SE readiness programs
• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
• Perform other related duties as assigned

Bring

• Bachelor’s Degree or equivalent level of experience
• 5+ years related pre-sales engineer experience in the IT industry
• Good knowledge of Network, Security, Web Applications, High-availability architecture, Container and Cloud knowledge, DevOps and SaaS
• Basic F5/NGINX product knowledge or relevant experience in key competitor offerings
• System administrator skills with UNIX, Microsoft or application knowledge
• Good communication skills and be able to read, write and speak English fluently.

What You’ll Get

• Hybrid working mode
• Career growth and development opportunities
• Recognitions and Rewards
• Employee Assistance Program
• Competitive pay,, and cool perks
• Dynamic Interest Groups

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.