Teva Sales Operations Coordinator 

United States, Florida, Weston 

188536505

The Sales Operations Coordinator acts as a crucial link to the Sales team, ensuring all requests are managed efficiently and with priority. This role requires a detail-oriented individual who strictly follows protocols and adheres to procedures, minimizing risks for both customers and the organization. Responsibilities include maintaining, auditing, and reporting on existing customer records. Additionally, the coordinator will collaborate across departments to ensure data integrity, solve problems, and drive process improvements. They will also engage in various high-level projects.

• Carry out responsibilities in accordance with the organization’s policies, procedures, and state, federal and local laws.
• Interpret and closely follow instructions and procedures.
• Responsible for managing and analyzing departmental reports and daily customer maintenance data entry audits.
• Responsible for uploading customer tax exemption certificates and handling tax exemption related inquiries and reporting.
• Analyze and maintain accurate customer data and affiliations on an ongoing basis.
• Work closely with Regulatory Compliance team to ensure all accounts are setup in accordance with regulatory requirements.
• Assist with maintaining and updating customer HIN information in the system and working closely with sales representatives to ensure customers are obtaining/updating HIN information with HIBCC as required.
• Assist with generating reports for ad hoc and routine customer master auditing.
• Assist with detailed customer research in preparation of new customer onboarding.
• Assist with handling the intake of new customer applications and communicating process requirements internally and externally, via written and oral communication methods.
• Assist with setting up new vendor requests and maintaining existing vendor records.
• Perform other related duties as assigned.

The hours for this position are M-F 9a-6p on a hybrid schedule (rotating schedule on Fridays, 10AM - 7PM)

• Highschool diploma or equivalent combination of experience, training and/or direct work-related experience.
• Bachelor's degree preferred.
• Minimum 2+ years of account maintenance, data entry and analytical experience preferably in pharmaceutical industry.

Skills/Knowledge/Abilities:
• Ability to handle multiple tasks simultaneously.
• Ability to adapt to changes and shifting priorities.
• Ability to meet tight deadlines and remain calm and focused in high demanding situations.
• Ability to manage a high volume of tasks effectively.
• Ability to work independently and as part of a team.
• Business English proficiency (spelling, grammar, and punctuation).
• Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills.
• Proficiency in Microsoft Office Suite (Excel and Word).
• Skilled in reviewing and analyzing data using Microsoft Excel or other analytical software
• Problem-solving attitude.

We offer a competitive benefits package, including:
• Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.
• Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
• Time Off: Paid Time Off including vacation, sick/safe time, caretaker time, 13 paid Holidays and 3 paid floating holidays.
• Life and Disability Protection: Company paid Life and Disability insurance.
• Additional benefits include, but not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.

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