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IBM Process Associate Order Management - Health Care Voice 
India, Haryana, Gurugram District 
188191400

27.03.2025
Your role and responsibilities
Your Role and Responsibilities:

As Delivery Practitioner, you are responsible for transaction processing In Outsourcing Industry for some Transaction processing/Data Entry/Insurance Verification in Operations.

Responsibilities
  • Should have healthcare domain basis knowledge
  • Patient/Payor Authorization knowledge/experience will be preferred
  • Ensure client Service Level Agreements (SLA) and timelines are met.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
  • Minimum 0-1-year work experience in healthcare domain
  • Ability to handle queries through calls and Email follow-ups
  • Willingness to perform job role in shifts as required
  • Good Communication Skills with fluency
  • Ability to work under pressure situations
Preferred technical and professional experience
  • Proficient in Microsoft Office applications
  • Experience in handling queries via calls and emails is highly desired
  • Follows procedures, comfortable in adapting to transformation within business unit
  • You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge marketing trends
  • Ambitious individual who can work under their own direction towards agreed targets/goals.
  • Ability to manage change and be open to it good time management and an ability to work under stress
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

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