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JPMorgan Market Director Banking - Central Richmond VA 
United States, Virginia, Richmond 
18716155

27.07.2024


Job responsibilities
  • Manages and coaches branch managers to engage customers and address any escalations
  • Develops best practice techniques for coaching, reviewing business, cooperation and ensuring compliance
  • Recruits, retains, and develops excellent talent and instills an environment where employees feel valued, supported, and able to achieve career growth
  • Develops strategies to achieve key financial metrics including deposit and investment balance growth, customer acquisition and retention, and expense management
  • Leads integration with partners from Chase Wealth Management, Business Banking and Home Lending (One Chase) to ensure the growth of other lines of business, including investments and loans
  • Manages the market to ensure an excellent customer experience and deploy resources to optimize market performance
  • Ensures all branch managers are effectively mitigating risk and remaining in compliance to guarantee a safe banking experience for clients through deep dives and business review
Required qualifications, capabilities, and skills
  • 5+ years of Branch management or other related leadership experience
  • High school degree, GED, or foreign equivalent
  • Proven track record of coaching and developing high performing sales teams coupled with the ability to effectively translate knowledge of financial markets and economic trends
  • Ability to identify needs of market segment in order to tailor proactive customer education
  • Demonstrated ability building relationships and proactively collaborating with other lines of business remotely
  • Ability to proactively take initiative to identify solutions including entrepreneurial business spirit and execute with a sense of urgency
  • Experience with consumer and commercial credit knowledge and understanding of financial planning including customer life cycle
Preferred qualifications, capabilities, and skills
  • College degree or military equivalent
  • Familiarity of local/regional market trends and demographics
  • Ability to set the tone of commitment to diversity and inclusion
  • Strong commitment to upholding a sound risk and controls environment
Travel requirement
  • Ability to travel as required for in-person training and meetings which may include traveling out of state