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Apple Program Manager WW Supply Demand Planning BPR United States, Texas, Austin 186841923
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Essential Duties and Responsibilities: 1. Act as an advocate for functional teams to define and deliver solution capabilities (requirements, user-testing, etc.) to support the broader Supply Chain decisioning strategies. 2. Act as a liaison between the functional teams and IS&T (Information Systems and Technology or Apple's IT organization) to ensure that the business requirements are complete and met by the proposed technology solutions. 3. Work with functional stakeholders to define and manage business process and technology roadmaps in support of long-term strategies. 4. Inspire change by implementing new ideas effectively within the Apple culture. Influence decisions and change management through collaboration, leadership and a customer- focused approach. 5. Provide functional subject matter expertise and through leadership to help inspire innovation. 6. Apply analytical skills to rationalize change. 7. Lead complex projects to major milestones. Develop project justification proposals, business cases and return on investment estimates; obtain executive approval and funding. 8. Gather and synthesize detailed, global business requirements and design specifications. 9. Facilitate project-related testing, roll-out, training, and post-mortem work. 10. Provide timely updates and elevate critical risks to project, management and senior-executive teams. 11. Addresses escalations, quickly assess and develop root cause analysis and problem solution for operations escalations. 12. Define and implement KPIs for operational metrics. Identify key success measures for projects being implemented.
- 6+ years of global supply chain management experience in complex industries.
- Excellent communication and presentation skills with the ability to adapt one's style based on the level of the audience.
- Bachelor’s degree in Supply Chain, Business, Industrial Engineering, Economics, or relevant field required.
- Proven track record of leading strategic programs, combined with the ability to execute at tactical project-level activities and tasks.
- Strong functional knowledge of Supply Chain Planning tools and knowledge of Supply Chain Execution tools and SAP ERP system is a plus
- Proficient at leading multiple efforts simultaneously in a global capability including working with international teams.
- Proficient knowledge in process mapping and other process analysis techniques, as well as experience leading process improvement / continuous improvement initiatives using best of breed industrial engineering practices.
- Proven ability to operate autonomously across multiple teams in a matrix organization.
- Relevant project management qualifications preferred such as PMP certifications.
- MS (in relevant fields like Industrial Engineering, Operations Research etc.) or MBA is desired.
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