Philips Programs Operations Specialist- Customer Service 

United States, Pennsylvania 

185945332

Your role:

• Will support the business needs by providing excellent Customer Experience
• Will support order management, returns, and various business to business transactions
• Will allow for interaction with many other teams and departments to expand your knowledge of our business

You're the right fit if:

• You have 3 + years’ customer service experience or related experience.
• You have an associate degree or bachelor’s degree in a related field (bachelor’s preferred)

• You are able to use Microsoft Products with a focus on Microsoft Excel to ensure the smooth operation of the Customer Service business through usage of data & analytics to identify areas of opportunity or improvement. Experience with SAP is a plus.
• You can provide operational solutions by analyzing, problem solving, collaborating, and executing against a plan through to completion and improvement of the operation.

• You can demonstrate the ability to follow simple and complex work instructions, to actively listen to directions and to perform tasks with little additional follow-up or direction.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .
• You can respond to a high number of internal and external inquiries resolving account, service, and product related questions.

How we work together

(This is an office role.)

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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The pay range for this position in Pennsylvania is $51,000 to $99,000

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US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

within commuting distance to Murrysville, PA