Bachelor’s degree in Computer Science, Engineering, related technical field, or equivalent practical experience.
5 years of experience in a customer-facing role interfacing with stakeholders, driving customer technical implementation, or transformation programs.
Experience working across business units internally and at enterprises.
Experience translating business requirements into technological solutions.
Ability to communicate in English and Korean fluently as it is a customer-facing role that requires interactions in English and Korean.
Preferred qualifications:
Experience in application/workload migration to public cloud providers.
Experience supporting customers in one of the following: cloud operations (e.g., launch and capacity planning, product release management), technical support, escalation management, IT consulting.
Understanding of one of the following: IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
Ability to travel up to 25% of the time domestically and internationally as needed.