JPMorgan Branch Operations Lead - Central VA 

United States, Virginia, Richmond 

185543249

Job Responsibilities:

• Lead the planning, execution, and completion of change management initiatives, ensuring timely delivery and alignment with business goals.
• Develop and maintain comprehensive change management plans, track progress, and ensure all deliverables are met within specified deadlines.
• Serve as the local manager for the Issue Resolution team, providing guidance and support to ensure effective resolution of operational challenges.
• Collaborate with stakeholders, including Product Owners, Operations, Technology, and Compliance officers, to facilitate seamless execution of change initiatives.
• Conduct risk assessments and develop robust mitigation strategies to address potential challenges and ensure project success.
• Create and maintain detailed project documentation, including status reports, risk assessments, and post-project evaluations, for review by senior management.
• Identify opportunities for innovation and process improvements within the change management lifecycle, implementing best practices to enhance efficiency and effectiveness.
• Mentor and guide team members, fostering a collaborative and high-performing team environment.

Required Qualifications, Capabilities, and Skills:

• 8 years of experience in project management, change implementation, or a similar role.
• Strong leadership skills to drive team development and support continuous improvement initiatives.
• Proficiency in developing and maintaining detailed change management plans, tracking progress, and ensuring timely delivery of all project components.
• Ability to proactively identify potential risks and develop robust mitigation strategies to ensure project success.
• Excellent collaboration skills, with the ability to work closely with various stakeholders, including Product Owners, Operations, Technology, and Compliance officers.
• Strong analytical and problem-solving skills, with the ability to resolve change-related issues and improve operational processes.
• Proficiency in using project management tools and software (e.g., myPM, MS Project, JIRA, Trello).

Preferred Qualifications, Capabilities, and Skills:

• Background in Wealth Management.