Amazon Support Engineer AVS Customer Engagement 

India, Karnataka, Bengaluru 

185327149

As a Support Engineer, you deep dive into issues to identify problems and work with engineering teams to resolve issues impacting availability. You develop automation tools to assist with daily systems administration tasks. You design and develop scripts and applications. You will get to work on some of the key initiatives planned to support our rapid evolution and growth of the Alexa features and services in the process to solve some of the most challenging problems “
Key job responsibilities
As a Support Engineer, you deep dive into issues to identify problems and work with engineering teams to resolve issues impacting availability. You develop automation tools to assist with daily systems administration tasks. You design and develop scripts and applications. You will get to work on some of the key initiatives planned to support our rapid evolution and growth of the Alexa features and services in the process to solve some of the most challenging problems

- 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems

- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON