Airbnb Staff Program Manager BizTech 

United States 

185129852

The Difference You Will Make:

As a Staff Quality Program Manager, you are responsible for managing a vendor team that implements large-scale programs and projects within the Quality Engineering (QE) organization. You will work cross-functionally to improve the quality of our software, and do so with clear communication, efficient program planning, and deep focus on overall project execution. You’ll play a critical role in ensuring that Airbnb delivers high quality products.

A Typical Day:

• Be accountable for planning and execution of the Quality Engineering team’s priorities.
• Work with QE leadership to define, launch, and execute multiple strategic and operational initiatives in service of the above priorities.
• Ensure quality is consistent across all projects and is represented during project planning, development, and launches.
• Drive the adoption of automated testing as a key strategic lever for ensuring efficient and effective testing.
• Clearly communicate program status and progress to large groups of project stakeholders and senior leadership.
• Effectively manage change by influencing and communicating with key stakeholders. Anticipate risks associated with change management, and ensure creative and effective mitigations are available.
• In collaboration with Product teams, identify opportunities and advocate for product improvements and/or tools that support the team’s strategy and the needs of the customer.
• Advocate for the advancement of Agile testing concepts to become realities in both QE and Engineering.
• Work to quickly become well-versed in the engineering teams product/domain space.
• Coordinate and collaborate with 3rd party vendors and QE counterparts.
• Regularly assess project risks and opportunities. Leverage best practices and continually drive process improvements, but work creatively to drive execution and simplification.

Your Expertise:

• 10+ years of program management experience, with a proven track record of Quality Assurance/Quality Engineering experience as both a test planner and a test executor.
• Experience advancing test automation (Unit, Integration, End to End).
• Hands-on experience driving Agile practices and a shift-left mentality to enable Engineering teams to deliver high-quality software.
• Demonstrable experience with being embedded on an Agile Scrum team.
• Strong Vendor Worker leadership skills, including acquiring talent, performance management, and building a strong, happy team.
• Proactive communication and interpersonal skills; strong stakeholder management.
• Comfortable in a fast paced environment, managing ambiguity and uncertainty.
• Ability to anticipate risks & issues and proactively mitigate them.
• Experience using collaborative project management tools and processes (e.g. JIRA, Asana, Smartsheets, Google docs, scrum, agile).
• Passion for building and delivering high quality software.

Offices: United States