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Apple AIML - Data Operations Senior Annotation Analyst China, Shanghai 185062566
18.11.2024
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Description
As part of the Annotation team, you play a central role in enhancing the userexperience and team collaboration. As a Senior Annotation Analyst, you’ll use yourlanguage and cultural expertise, along with analytical skills, to evaluate Siriresponses against guidelines. In addition to achieving your productions goals, youwill provide procedural, quality, and tools guidance to Annotation Analysts. You willbe an SME on Mandarin comprehension and cultural understanding, providing coaching to team members to increase quality and production results for the organization, in addition to using your analytical skills to track, evaluate and report trends. You will apply your locale-specific knowledge to support other high priority and business critical needs. You’ll provide feedback for improvements to existing tooling that can increase annotation throughput and quality. Your flexibility and the ability to prioritize tasks is essential. We focus on the user experience, thinking creatively on how customers use Siri and use this knowledge for improvements.
Minimum Qualifications
- Minimum of 1 year experience as an Annotation reviewer required
- Native Speaker with proven expertise in Mandarin with excellent comprehension, grammar and proofreading skills
- Excellent English reading, comprehension and writing skills
- Understanding of the regions and cultural variations where these languages are spoken
- Excellent active listening skills with the ability to understand verbal nuances
- Consistently exceeds daily Annotation quality and production goals
- Proven attention to detail and critical thinking skills in evaluation of Siri’s language usage and dialect
- Passion for coaching and mentoring
- Knowledge on ML data annotation process, quality management, related tools and software
- Ability to analyze and provide accurate reporting including error trends and root cause analysis
- Proficient in devising business process, best practice solutions to increase efficiencies
- Proven expertise navigating systems and tools, regularly sharing best practices with team members
- Ability to effectively tailor communication and style to differing audiences with
- excellent presentation skills and experience developing Keynote content
- Demonstrates integrity and focuses on customer privacy
- Demonstrates flexibility and adaptability to changing work-flows and responsibilities
- Ability to identify business process solutions that increase efficiencies
- Previous experience working with language data (e.g. research, analysis, translation, review)
Preferred Qualifications
- Aptitude for acquiring advanced technical skills and an eagerness to learn and take
- on new challenges
- Command of vocabulary across domains such as science, politics, history, geography & popular culture
- Data analytics experience highly desirable
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