The Lead Software Engineer plays a critical role in designing, developing, testing, and maintaining the NICE inContact software platform. This position requires a seasoned professional with a proven ability to lead technical initiatives, mentor peers, and drive innovation across multiple tiers of technology. Senior Engineers are responsible for delivering scalable, high-quality solutions, contributing to architectural decisions, and supporting a dynamic, agile team environment
How will you make an impact?
- Lead the design, development, and optimization of complex software systems and features.
- Evaluate and implement scalable, secure, and maintainable solutions aligned with business goals.
- Mentor and guide junior and mid-level engineers, fostering technical growth and best practices.
- Conduct code reviews to ensure quality, consistency, and adherence to coding standards.
- Quickly and effectively troubleshoot and resolve intricate issues in production and development environments.
- Understand and apply security best practices in coding and deployment
- Drive innovation by researching, recommending, and integrating new technologies and practices.
- Collaborate with product management, UX, and architects to define deliverables.
- Drive Continuous Integration/Continuous Deployment (CI/CD) practices and automation improvements.
Have you got what it takes?
- Bachelor’s degree in Computer Science, Business Information Systems, or a related field; or equivalent work experience.
- At least 6 years of professional software development experience, with a track record of delivering complex software projects.
- Expertise in C#, .NET, Angular, JavaScript, SQL, and related technologies.
- Advanced knowledge of software development best practices, including design patterns, unit testing, and agile methodologies.
- Working knowledge of RESTful APIs
- Solid understanding of scalable architectures, performance optimization, and secure coding practices.
- Exceptional problem-solving skills and the ability to work on multiple concurrent projects.
- Demonstrated leadership experience, such as leading technical projects and working with Architects.
- Experience with Docker, Kubernetes, and modern CI/CD pipelines a plus
What are the technologies we use?
- GitHub and GitHub Actions
- GitHub Copilot AI
- AWS (e.g. IAM, RDS, ECS, EC2, Auto Scale Groups, Lambda, CloudFormation, SQL, etc.
- C# and .NET
- JavaScript and TypeScript
- Angular
- Jenkins and TeamCity
- Playwright
- REST APIs
- Microservice Architecture
- Continuous Integration/Continuous Deployment (CI/CD)
Benefits at NICE Bolivia:
- Work with the most modern technologies.
- Clear career path supported by different free learning tools.
- Obtain certifications to advance your career.
- Collaborate with global work teams.
- Participate in local and global activities and events.
- Enjoy the flexibility of hybrid work, combining the best of both worlds.
- Engage in exciting competitions and contests.
- Improve your language skills with English support.
- Secure a permanent employment contract.
- Benefit from a company legally constituted in Bolivia and receive full social benefits