JPMorgan Business Support Management - Senior Associate 

United States, California, San Francisco 

183206328

Job Responsibilities:

• This position is accountable for managing a team of administrative assistants in support one or more LOB’s in multiple locations including but not limited to San Francisco, Los Angeles, and Dallas.
• Lead day to day team activities and manage coverage.
• Develop and manage strong relationships with the business leadership team we support
• Coach and mentor team; develop team leaders where appropriate.
• Facilitate and oversee hiring process.
• Enforce a dynamic control/ compliance environment and continually mitigate risk in business processes.
• Build and maintain strong relationships with key stakeholders
• Lead the performance management process for direct reports.
• Participate in compensation planning

Required Qualifications, Skills and Capabilities:

• 3+ years of related experience
• Human Resources and/or experience managing large teams is preferred
• Prior experience in an Investment Banking or Financial Services organization is preferred
• Strong oral and written communication skills
• Strong and independent problem solving skills
• Customer service / Client facing experience
• Excellent relationship building skills with the ability to listen well and influence others
• A self-starter who is organized and consistently meets deliverables