This position reports to the Costa Rica Centralized Controls Lead and is responsible for supporting key stages of the development, rollout and operation of automated controls.
Good time management and an attention to detail is required, together with excellent communication and influencing skills and diplomacy to communicate with key stakeholders including technology partners, business and risk stakeholders at all levels.Responsibilities:
- Participate in completion of due diligence into candidate controls for automation, to assess suitability for automation and operation of controls within a centralized controls utility. Evaluate opportunities and recommend solutions to Management and Team Leaders.
- Complete design of assigned automated control solutions, as directed, including development of Proofs of Concept designs and wireframes for implementation on ROCK.
- Prepare and maintain detailed end-to-end project plans for assigned control automation deliveries to track timely delivery of each milestone.
- Contributes to the drafting of business requirements documents (BRDs) for assigned controls, communication and presentation to key stakeholders.
- Participate in user acceptance testing (UAT) for implementation of new automated controls.
- Attend Controls Automation working group to provide ongoing updates on assigned deliveries to key stakeholders.
- Draft user guides and deliver targeted training sessions for assigned automated controls solutions.
- Assist Costa Rica Controls Lead in the establishment of the centralized controls utility in Costa Rica and its implementation for a defined population of enterprise-wide controls.
- Operate and execute assigned centralized controls, across Citi enterprise, investigating exceptions with business stakeholders and working with them to address issues and remediate, where required.
- Run control analytics and business insights from the ROCK technology platform and complete trend and exception analysis into potential outliers for escalation and discussion with management and key stakeholders
Qualifications:
- 0 - 2 years banking / finance experience
- Strong analytical and decision-making skills.
- Effective communication, written and presentation skills.
- Outstanding relationship building and relationship management skills
- Proficient in Microsoft Office with an emphasis on MS Excel.
- Understanding of MCA (Managers Control Assessment) frameworks and processes considered a plus
- Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration.
- Innovative and Independent thinker and able to structure, design and articulate imaginative automation solutions.
- Advanced English Skills Required
Travel Requirement:
Education:
- Bachelor’s/University degree, Master’s degree preferred.
Risk Management
Time Type:
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