Airbnb Senior EX Operations Coordinator 

India 

180799924

A Typical Day:

• Review and respond to employee inquiries in a timely manner. Ensure accuracy and completeness of responses for high quality Employee Experience with a top notch level of customer service
• Employee lifecycle management; including onboarding, offboarding, employee job changes, knowledge of employee benefits
• Seek opportunities to streamline and improve experience for new hires
• Maintain data accuracy and compliance with SOX protocols
• Assist with Weekly Data Audits
• Build strong working relationships with partners, peers, and stakeholders to efficiently and accurately complete job duties
• Identify and recommend process improvements to drive efficiencies, improve employee experience, and/or data accuracy
• Partner with EX Core Operations team members and other cross functional teams (Recruiting, Ground Control, IT, Payroll, Benefits, Talent Partners) on regional and global projects

Your Expertise:

• Experience with Google Suite and Microsoft Excel is a must have.
• Knowledge of Workday and Jira strongly preferred.
• Experience in shared services or customer service strongly preferred 1-2 years of experience in a corporate environment
• Self starter, solution-oriented approach
• Solid organisational and time management skills
• Collaborative nature
• Professional manner and discretion with confidential information
• Attention to detail and process oriented
• Strong verbal/written communication
• Ability to prioritise effectively and balance multiple tasks
• Passionate for continuous improvement

Offices: India