MongoDB Senior Product Manager ERP 

United States, New York, New York 

18017354

This role can be based out of our New York City office or remotely in the United States.

Product Strategy and Roadmap:

• Define and execute the ERP product strategy, ensuring alignment with company goals and industry best practices
• Develop and maintain a product roadmap, outlining milestones, timelines, and priorities for system enhancements and new features
• Conduct comprehensive market research to identify emerging trends, competitive landscapes, and opportunities for innovation

Stakeholder Management:

• Build strong relationships with the Finance team and other key stakeholders, becoming a trusted advisor and partner
• Collaborate with cross-functional teams, including Engineers, BSAs, Admins, and Finance leaders, to ensure alignment on system requirements and deliverables
• Facilitate effective communication across technical and non-technical teams to ensure smooth execution of initiatives

Product Development and Optimization:

• Oversee the design and implementation of scalable ERP solutions that address both current and future business needs
• Lead cross-functional teams in the development and deployment of system enhancements, integrations, and automation solutions
• Prioritize and manage the product backlog based on stakeholder feedback and business goals

User Experience and Adoption:

• Champion a user-centric approach to product development, ensuring that systems are intuitive and meet the diverse needs of users
• Develop training materials, documentation, and support resources to drive user adoption and system effectiveness

Performance Monitoring and Continuous Improvement:

• Monitor the performance of ERP systems and analyze key metrics to identify areas for improvement
• Continuously assess internal processes, user feedback, and industry trends to recommend enhancements and innovations
• Conduct retrospectives to refine processes and optimize the delivery of ERP solutions

Leadership and Compliance:

• Provide mentorship and leadership to ERP team members, fostering a collaborative and high-performing team culture
• Ensure compliance with relevant regulations (e.g., SOX, GDPR, ITGC) and implement robust security and governance practices
• Manage vendor relationships, including contract negotiations and performance evaluations, to ensure optimal delivery of services

Education and Experience:

• Bachelor’s degree in Business, Information Systems, or a related field (MBA preferred)
• 8+ years of experience managing ERP and business systems, with a strong focus on NetSuite, Coupa, and Concur
• Proven success in implementing and optimizing business systems in a fast-paced, dynamic environment

Skills and Competencies:

• In-depth knowledge of financial, procurement, and expense management processes and best practices
• Experience integrating ERP systems with platforms like Salesforce or HRIS solutions (e.g., SuccessFactors, Workday)
• Strong analytical and problem-solving skills with a data-driven decision-making approach
• Exceptional communication and interpersonal skills, capable of engaging both technical and non-technical stakeholders
• Expertise in Agile methodologies and project management, with a proven ability to manage multiple priorities effectively

Technical Proficiency:

• Hands-on experience with NetSuite (including SuiteBilling, ARM, Multi-Books), Coupa, Concur, and related tools
• Familiarity with integration platforms (e.g., Boomi, MuleSoft) and reporting tools (e.g., Tableau, Power BI)
• Knowledge of compliance frameworks and regulatory standards, including SOX, GDPR, and ITGC

Within 3 Months:

• Fully onboard with MongoDB’s TechOps ERP processes and familiarize yourself with the ERP tech stack
• Build strong relationships with stakeholders and identify key process improvement opportunities
• Gain a deep understanding of the current ERP products and workflows

Within 6 Months:

• Take ownership of strategy execution for NetSuite modules and other technologies in the ERP tech stack
• Collaborate with stakeholders to develop a detailed roadmap for product enhancements based on customer and business needs
• Work with engineering teams to create prototypes and MVPs for prioritized initiatives

Within 12 Months:

• Lead the launch of new features and enhancements, ensuring effective rollouts and clear communication with stakeholders
• Monitor user adoption, gather feedback, and iterate on features to improve product performance
• Establish KPIs and metrics to measure the success of ERP systems, including user engagement, retention, and satisfaction