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JPMorgan Quality Control Specialist IV - Loan Origination 
Philippines, Quezon City 
177748287

21.09.2024

Supports the quality evaluation process for Loan Originations. The role will directly report to the Quality Control Manager in Manila with functional direction coming from Quality Control Lead for Loan Originations based in US.

Job Responsibilities

  • Re-perform testing methods to ensure compliance to all applicable procedures, policies and regulations
  • Develop and execute robust test guidelines designed to measure quality of spreads completed by the business
  • Document test steps and results in comprehensive and organized manner to sufficiently support and justify testing conclusions
  • Partner with business units through ongoing testing, monitoring of trending critical errors, determining root causes and recognizing opportunities for process improvement.
  • Accountable for meeting deliverables and deadlines

Required qualifications, skills and capabilities

  • Bachelor’s degree or equivalent
  • 3+ years experience in financial services industry with solid background in loan originations
  • Strong Analytical/critical thinking skills and strong attention to detail. Strong communication skills
  • Excellent written and verbal communication skills; ability to present concise findings in a persuasive manner
  • Self-motivated with effective time management and multitasking skills. Demonstrates interpersonal skills; exceptional collaboration and relationship building skills
  • Flexible, quickly adapts to changes in the work environment, and manages competing priorities to achieve the most effective results. Strong sense of urgency by responding immediately to escalated issues.
  • Ability to work a flexible shift as required