In this role, you will:
- Provide quality control support
- Perform quality reviews and ensure control procedures are followed
- Identify, research, resolve and report all discrepancies related to claims, procedural issues, and quality data transmissions
- Document quality issues and performance measures for management review
- Provide support to the business line staff in the areas of reporting and business documentation
- Evaluate the quality and accuracy of work being reviewed
- Work closely with both internal and external customers to meet their service needs
- Act as a subject matter expertise
- Provide information and assist in the feedback and education to staff
Required Qualifications:
- 6+ months of Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.