Be part of a global team to drive global change and transformation initiatives focusing around Payments Product Innovation space
Perform Operations impact analysis and assessment on new business initiatives, including capacity consideration, operating model, regulatory obligations and control processes.
Ensure proper operational requirements are defined during requirements and solution design.
Responsible for operational readiness activities for successful implementation of new products
Apply structured problem-solving and design thinking to address top strategic priorities
Manage communication of status updates to stakeholders and Senior Management through scorecards and tracking of milestones and critical path.
Partner with technology and product to ensure the design and build requirements meet business needs.
Qualifications
Bachelor's Degree with at least 5-10 years Operations experience with good understanding in e-commerce, FinTech or Payment Innovation. Prior experience working in these fields are preferred.
Full understanding of Treasury Services business, operations and technology strategy
Excellent written & oral communication skills in English
Strong execution skills and hands on experience working on one or more of these areas: Real Time Payments, FX, Payments Innovation, e-commerce, Alternative Payments, ISO20022 transformation and SWIFT is preferred
Willingness to take ownership and accountability to deliver business goals – execution to achieve specific desired results
Proven ability to use appropriate methods and a flexible interpersonal style to motivate and build a cohesive team for achieving local, regional and global goals and objectives
Adaptability in maintaining standards and adjusting effectively to operate within new work structures, processes or requirements
Effective time management skills to meet strict deadlines and team objectives
Ability to effectively address and manage conflict
Ability to communicate pro-actively and openly with internal and external business partners – to executive level.
Proven ability to implement and manage change across direct units as well as remote units
Strong Risks and Controls mindset. Proven track record in handling audits and regulatory requirements
Strong team player and be able to work with functional partners/stakeholders to deliver results