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JPMorgan Commercial Investment Bank - Payments Operations 
China, Shanghai 
17685446

01.04.2025

Responsibilities

  • Be part of a global team to drive global change and transformation initiatives focusing around Payments Product Innovation space
  • Perform Operations impact analysis and assessment on new business initiatives, including capacity consideration, operating model, regulatory obligations and control processes.
  • Ensure proper operational requirements are defined during requirements and solution design.
  • Responsible for operational readiness activities for successful implementation of new products
  • Apply structured problem-solving and design thinking to address top strategic priorities
  • Manage communication of status updates to stakeholders and Senior Management through scorecards and tracking of milestones and critical path.
  • Partner with technology and product to ensure the design and build requirements meet business needs.

Qualifications

  • Bachelor's Degree with at least 5-10 years Operations experience with good understanding in e-commerce, FinTech or Payment Innovation. Prior experience working in these fields are preferred.
  • Full understanding of Treasury Services business, operations and technology strategy
  • Excellent written & oral communication skills in English
  • Strong execution skills and hands on experience working on one or more of these areas: Real Time Payments, FX, Payments Innovation, e-commerce, Alternative Payments, ISO20022 transformation and SWIFT is preferred
  • Willingness to take ownership and accountability to deliver business goals – execution to achieve specific desired results
  • Proven ability to use appropriate methods and a flexible interpersonal style to motivate and build a cohesive team for achieving local, regional and global goals and objectives
  • Adaptability in maintaining standards and adjusting effectively to operate within new work structures, processes or requirements
  • Effective time management skills to meet strict deadlines and team objectives
  • Ability to effectively address and manage conflict
  • Ability to communicate pro-actively and openly with internal and external business partners – to executive level.
  • Proven ability to implement and manage change across direct units as well as remote units
  • Strong Risks and Controls mindset. Proven track record in handling audits and regulatory requirements
  • Strong team player and be able to work with functional partners/stakeholders to deliver results