Being the cybersecurity partner of choice, protecting our digital way of life.
Your Career
As a Palo Alto Networks Specialist Cortex Systems Engineer, a Next-Gen AI-powered security operations platform, you will be the expert for the broader Cortex portfolio within our offerings.
Your portfolio includes Cortex XSIAM (Extended Security Intelligence and Automation Management), Cortex XDR (Extended Detection and Response platform across endpoints, network and cloud), Cortex XSOAR (Security Orchestration, Automation, Response & Threat Intel Management), and Cortex Xpanse (Attack Surface Management).
The Cortex Specialist Systems Engineer is the interface between business and technology. Working closely both internally - with product and engineering to share feedback from the field, and externally - with our prospects and customers to understand their business needs and to design technical solutions that take the best advantage of the Cortex platform. With your colleagues, you will displace competing technologies and build market share - most importantly, help your client sleep at night as our product integrates to build secure digital transactions.
Your Impact
- Drive complex deals in the pre-sale stage, alongside sales engineers and sales reps
- Present to customers as our expert at all levels in the customer hierarchy from technician to manager
- Support the technical field sales engineer on POCs (proof of concept) – assist with the pre-sales process by answering technical questions, conducting POC evaluations, and working with engineering to bridge any gaps
- Work closely with product and engineering to debug and correct challenges encountered during POCs
- Training of the field sales engineers to present new features, product roadmap, new improvements, and sprint summary
- Create new demo scenarios and use cases
- Discuss complex platform architectures to prospects
- Respond effectively to RFIs/RFPs while serving as the main technical point of contact
Your Experience
- Deep experience with security incident response, both IR tools and IR workflow process or SOC operational processes
- Strong technical hands-on experience (At least 5+ years) with SIEM / EDR/XDR
- Strong practical experiences with threat hunting, malware, exploits and be able to demonstrate simulation of cyber attacks
- Experience installing, configuring and integrating a complex Security environment
- Experience with Security Analytics or Threat Intel is a plus
- Deep understanding of Unix/Linux and Windows operating systems and scripting skill in Python/JavaScript/PowerShell is an advantage
- Strong problem finding and solving skills, ability to analyze complex multivariate problems and use a systematic approach to gain quick resolution
- 8+ years of experience in a customer facing role
- Strong English language skills, both oral and written - Ability to confidently present with impact to an audience in person and remotely
- A team player - ability to share knowledge openly, interact with integrity, embrace diversity
- A Self-Starter, self-motivated and a quick learner with the ability to embrace change - the Cortex portfolio is always evolving and as a technical Specialist your expertise must be at the leading edge
All your information will be kept confidential according to EEO guidelines.
Covid-19 Vaccination Information for Palo Alto Networks Jobs
- Vaccine requirements and disclosure obligations vary by country.
- Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
- The job requires accessing a company worksite
- The job requires in-person customer contact and the customer has implemented such requirements
- You choose to access a Palo Alto Networks worksite
- If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.
