Salesforce REWS Business Operations Manager 

United States, California, San Francisco 

175316233

Job Category

Real Estate & Facility Management

Job Details

Position Overview:

Responsibilities:

Headcount Management:Administer REWS headcount management in alignment with organizational standards, leadership directives, and Chief of Staff (Headcount Planner) oversight.

• Translate Exec Leader and Headcount Planner’s objectives into headcount plan execution in Workday

• Use judgment to make decisions on day to day transactions that allow assigned org and Exec Leader to stay within DNE and HC budget targets

• Partner with HC Planner on annual and quarterly plans

• Handle sensitive cost related data to help inform decisions

• Define position details to be loaded in Workday based on Workforce Plan

• Approve/deny cost-impacting position or requisition edits in Workday

• Initiate ad-hoc position creation in Workday and edits via self service or though support teams

• Maintain org’s headcount plan via Workday position management (ad-hoc position creation, freeze/unfreeze or close positions)

• Monitor position reports and dashboards and provide updates/insights to key stakeholder

• Responsible for obtaining offline approvals per Chief of Staff guidelines

Strategic Assistance and Research:

• Act as a force-multiplier for the Chief of Staff by providing strategic assistance and synthesizing information for their key initiatives.

• Assist in researching and organizing a roster of guest speakers for leadership team gatherings, workshops, and various organizational events to foster interdisciplinary collaboration, as well as to enhance learning and professional growth.

Operations and Project Support:

• Support the Chief of Staff in developing process improvements, presentations, playbooks, and executive-level decks.

• Efficiently manage REWS Operations projects and programs, ensuring stakeholder involvement and successful outcomes.

• Optimize team workflows, particularly in meeting and event coordination, in collaboration with the Executive Assistant team.

Communications:

• Collaborate with Communications and Public Relations teams to support internal and external communication strategies and content.

• Track key message initiatives, talking points, briefings, and approvals for various communication channels.

Required Skills:

• Ability to handle confidential information with precision and high attention to detail.

• Strong partnership-building skills across diverse functions to support strategic priorities.

• Self-starter with the ability to work independently and collaboratively within a team.

• Deep commitment to Salesforce values, promoting culture and REWS hospitality.

Preferred Qualifications:

• 7+ years of management experience, with a focus on supporting senior leadership and leading significant projects.

• Bachelor's degree and related working experience in Business Administration, HR, Real Estate (particularly corporate real estate), or related field.

• Exceptional cultural and emotional intelligence, coupled with a strong executive presence.

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