Citi Group Benefits Intermediate Analyst / C11 City 

Mexico, Mexico City 

175152672

Job Purpose:

• To provide support to the Citi Americas Retirement Manager, Americas Retirement team and work with any applicable Trustee Boards, Committees and sub-Committees.
• Key role in the management of the Citi Americas Retirement Plans managed through NAM and LATAM
• The role will involve working closely with the HR Community, Americas counterparts in other Citigroup businesses outsourcedvendors/administratorsas well as applicable Trustee Boards and Committees

Key Responsibilities:

• To support the Americas Retirement Manager and Americas Retirement team in carrying out the following duties:
• To support the Americas Retirement team to ensure the correct running of the company pension and Termination Indemnity arrangements
• To act as a pensions specialist and work with other specialist areas (eg HR, Payroll) as appropriate to provide seamless support to employees and members.
• To contribute to pensions projects as well as support the delivery of business-as-usual activities.
• Support the Americas Retirement team in their role as liaison to or member of applicable Trustee Boards and Committees as required.
• Own the preparation of agendas, papers and minutes for internal meetings for formal Committees and sub-Committees as required.
• Present papers/updates at internal and external meetings and review advisor papers.
• Support the Americas Retirement team in managing the relationship with the third-party administrator and outsourced vendors, resolving issues and ensuring Service Level Agreement (SLAs) are met, relevant changes to plans or potential developments which impact on administration are acted on appropriately, with a view of taking responsibility for the management directly for some vendors. Escalate any issues to the Americas Retirement Manager and Americas Retirement team as appropriate.
• Work closely with payroll and the administrators to resolve data and contribution issues.
• Manage production and review of communication materials, including first drafts where appropriate
• Potentially lead 1:1s with members and employees, acting as the pensions specialist
• Support and manage the selection process for outsourced vendors
• Support and manage projects in respect of any aspect of pension provision
• Work with the various benefits system, ensuring pension plans set up correctly
• Support and manage budgets and vendor invoice management

Qualifications:

• 2-5 years relevant experience
• Proficient in Microsoft Office with an emphasis on MS Excel
• Ability to meet deadlines while dealing with multiple priorities.
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s/University degree or equivalent experience

Time Type:

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