Role requirements
- Effectively communicate and resolve questions or concerns raised by employees and managers
- Closely works with HR stakeholders to maintain a healthy level of partnership and collaboration
- Regularly audits and updates content-related platforms such as the HR Knowledge Base and SAP One pages
- Supports global and regional projects and initiatives which may be driven towards simplification, ticket prevention, process improvement, or automation.
Confidentiality
- Follows guidelines and policies in managing confidential data.
Experience & Language Requirements
- Customer-oriented
- Thrives in a fast-paced and volume-driven environment
- Korean Language Proficiency equivalent to Level 6 or Native
- Excellent oral and written skills in both English and Korean
- 0-3 years of HR specialist/generalist experience
Education
- Bachelor's Degree or comparable experience
Internal (Employees and Managers):
External (Ex-employees, Banks, Vendors, and others):