Philips Service Development BPE Professional Services 

South Africa, Free State, Dihlabeng Local Municipality 

174875210

Service Development BPE, Professional Services & Solutions Generation Process

530061 Service Development BPE,Professional Services & Solutions Generation Process (Cambridge, MA)

Responsible for the HPM Professional Services & Solutions Generation Process (PSSGP), from owning the process document itself to consulting on appropriate use of the PSSGP as well as when a new PSSGP should be used versus use of the Change Form.

*** This is a Hybrid position based in Cambridge, MA ***

Your role:

• Considers scope of effective process and how to adjust (including or removing launch processes, identifying alternative process for non-offer items like non-technical solutions).
• Accountable for the overall process in consultation with management and other parties.
• Works with the Design Controls team in HPM R&D a to ensure alignment of PSSGP process and adherence to HPM QMS.
• Works with HPM Product Quality Engineering to ensure process compliance and adherence to Good Documentation Practices. Includes activity to support audits, remediation of process issues, privacy and security concerns.
• Monitors active PSSGP projects, providing guidance on process adherence as well as identifying areas for improvement.
• Provides guidance to Portfolio Management, so that offer ideas can be sized, to help determine backlog and prioritization.
• Coaches cross functional PSSGP teams during project execution to help with Deliverables required, provide expert opinions, identifying and sharing best practices.

You're the right fit if:

• Education:
• Bachelor degree in a STEM domain (ex: health-science, other science, engineering) or business).
• Masters degree or terminal professional degree preferred.
• ITIL 4 certified.

• Experience:

• Ability to work in eDMR and DMS web to post, vault, replace, organize and retrieve Trace information and documentation
• Knowledge of Philips specific development generation processes (HPM Design Controls, PDLM, PSSGP)
• Understanding of 21 CFR 820.30
• Prior experience working with a design control process

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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consider candidates who require sponsorship for a work-authorized visa, now or in the future.