Amazon Cloud Support Associate Apprentice 

Australia, Victoria, Melbourne 

174591107

Cloud Support Associate Apprenticeship Program:
The Cloud Support Associate Apprenticeship Program is an accelerated career development program for professionals who want to start or advance their technical skills. Training is broken into two main pieces: instructor-led and on-the-job training.
• The instructor-led training (ILT) is projected to start in March 2025 and consists of 2 days a week of training in a virtual classroom environment delivered by Swinburne University. This will result in a recognized Diploma in Applied Cloud Technologies.
• Alongside the ILT, apprentices will proceed to on-the-job training (OJT) at AWS. This will be delivered in person format with teams based across Sydney, Brisbane and Melbourne.
Minimum Eligibility Criteria:
- You identify as a female and are 18+ years of age
- Australian or New Zealand citizen/ Permanent resident
- Year 12 certificate or higher
- You are interested in pursuing a career in the technology
- You are available to start the program in March 2025 and work/ study for a period of 24 months
Key job responsibilities
• Work with network, systems, and software engineers to create proactive engineering mechanisms that will enable your team to manage the health of a number of distributed specialized Linux server fleets and the software stacks that run on them.
• Deploy and monitor the systems and automation to ensure that regional tooling is operating optimally.
• Utilize trends and metrics to identify opportunities for improvements within existing frameworks, tools and processes to continuously improve systems.
• Perform high quality systems deployment, operations, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation and reports.
• Maintain responsibility for systems functionality, performance, and configurations issues.
• Apply knowledge of Unix concepts and theory, and participate in systems deployment and support.
• You regularly contribute to the creation and improvement of all support documentation.
• You operate with limited guidance from management and aggressively drive issues to resolution.This position requires that the candidate selected be an Australian or New Zealand citizen/ Permanent resident.

- High school diploma or equivalent

- • Familiarity with Cloud computing concepts